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MYOB Tips And Information

Everest Business Solutions - Wednesday, July 15, 2015

How do I activate my company files? What is a "Company File Activation"These and many more questions answered.

What is Company File Activation?

MYOB has developed the company file activation process to protect against potential piracy and provide you with the reassurance that you are using an authentic product that can be trusted with your valuable business data. Company file activation is a simple process that authenticates you as the registered user of the software. This process will also take you through registering your MYOB software, if it's not already registered. You can choose to activate your company file either online or via the MYOB automated telephone process.

Is activation the same as product registration?

No, product registration only captures your key business contact information to allow MYOB to identify your business and provide you with support and updates.

The activation process authenticates you as the registered user of the software.

If your MYOB software has not been registered you will be guided through the registration process prior to activating your company files.

Which MYOB products require company file activation?

Company file activation is required in several MYOB software products, including MYOB Accounting, MYOB Accounting Plus, MYOB Premier, MYOB Premier Enterprise, MYOB AccountEdge and MYOB AccountEdge Network Edition.

How do I activate my company files?

You can choose to activate your company file online or via the MYOB automated telephone process when prompted by your MYOB software. In both cases the activation process should take less than a minute.

How do I confirm my company files?

After you activate your company file you will be required to periodically "confirm" that you are the registered user of that company file. You can confirm the company file using the same online or phone process used when activating the file.

How often do I need to activate and then confirm my company files

Each company file that you create or upgrade needs to be activated once only. If you are creating a company file for the first time you will have 90 days to activate it; if you are upgrading a company file from a previous MYOB software product you will have 30 days to complete this process.

Four to nine months after activating your company file, you will be prompted to confirm the file through the same simple process.

What happens if I don't activate or confirm a company file?

If you haven't had a chance to activate or confirm within the time period allowed, the company file will revert to read-only status. This means you can still view your business information, print reports and export data, but you won't be able to enter new transactions or make changes.

If you want to continue entering transactions in the company file, simply activate or confirm the file online or via the automated phone system.

Will any of my business information be sent to MYOB when activating a company file?

This activation process sends only your serial number and a company file code to MYOB. No business-specific information (such as contact details and transactions) is sent.